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Terms & Conditions

Documents which are necessary to hire a car in the country can vary depending on whether you are a resident or tourist. Listed are some of the key documents which are needed:

DRIVER DOCUMENTS

Passport copy & Resident Visa copy / For Tourist visa required Valid Entry stamp copy / Tourist Visa Copy.

Driver on a resident visa must have a valid UAE driving license that is a minimum of 6 months old.

In case the UAE license is less than 6 months old, national licenses of home countries whose licenses can be transferred and more than 1 year old is acceptable.

Driver on visit visa must have a valid international license issued by the country of origin along with the national license.

Driver must in all cases be 22 years or above of age. While driving Driver must not be under the influence of alcohol or drugs.

The only driver whose license is in the agreement is authorized to drive the vehicle. The additional driver can be added with an additional cost of AED 150 per agreement / per month Noncompliance with the above will not be acceptable to the insurance company and no claim will be entertained.

PAYMENT CARDS / CASH

Non-Refundable Rental amount in advance .
In case of bounced cheque, applicable bank charges of AED 250/- will be borne by the customer.

FINE DEPOSIT

Security deposit for UAE Resident is AED 1000 and for Tourist or Visitors, is AED 1500 that can be deposited . The deposited amount is refundable after 20 days of off-hire.

COMPREHENSIVE INSURANCE

All our vehicles are comprehensively insured. Your liability will be limited to AED 2000 in case of an accident due to your fault and “Hit and Run” where a third party is not identified. . The police report is required mandatory in all cases.

MAINTENANCE AND REPLACEMENT VEHICLE

It will primarily be your responsibility to bring the vehicle for service and maintenance since we will not be aware of the Kilometer reading. We will also monitor and remind you as when service is overdue. You will need to contact our operations department at least 24 hours in advance to make suitable arrangements for service.

We will provide a replacement vehicle during maintenance and accident repair. In case of accident, replacement will be provided after the original police report is handed over to us. Replacement vehicle will be from our replacement fleet and be similar vehicles but not necessarily the same make and model.

MILEAGE USED

Our offer is based on maximum use of 4,500 Km per month. Daily 250 km& Weekly 1400 kms
Additional use will be charged at the rate of AED 0.50 fils/Km for Saloon and SUV respectively.

SALIK (TOLL CHARGE) & TRAFFIC FINE

Salik charge will be AED 5. To pay the knowledge fees as per the government charges and in additional Aed 50 administrative surcharge on all fines as a service charge. All charges and fine have to be paid in full within 3 days of intimation.

CAR RETURN TIMINGS

To return the car the customer has to come to the office. Car return timings are from 10:00 am to 6:00 pm. No car will be taken from the customer after 6:00 pm. The company does not provide the service of car pick up at the time of returning the car. Failing to return the car to the office can result in a penalty and the contract may not be closed and rental will be continued.

 

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